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Phone system to be installed for Tyler offices

By Staff | Mar 26, 2014

Bob Mead of Frontier Communications appeared before the Tyler County Commissioners on March 11 to explain the new phone system for the courthouse and the county’s magistrate and prosecutors offices.

Commission President John Stender asked him to explain how the incoming calls would work with the new system. He wanted to know if there would be one number for all offices or if each department would have a different dial-in number. Mead said what we are going to do is take the existing phone numbers, which are on separate incoming lines, and place them all into one circuit. Then when the calls come in they will be distributed separately. For example, a call will come in on one line and then be sent to where it needs to go through an automated switchboard. Every office will have its own three-or four-digit number, plus three or for lines for each office, so callers should never get a busy signal and of course calls can be transferred from office to office. Every phone will also have it’s own private inline number.

Jack Hayes, county assessor, said the new service would basically be a change over to a more modern system which would bring the phone service to the courthouse through fiber optic lines. He said it will be automated and voice operated, which will connect each call by number. He said it should be a one-day install, with no interruption in service to the county offices. “The name of the system is called (My Tell), a more economical service which should save the county on office time,” said Hayes.

Mead said the fiber-optic line would bring the service in on a point-to-point circuit from the courthouse to the magistrate office and the circuit will connect both locations. He said he believed there would be around 24 lines for the court and another eight or more for the magistrate and prosecutors office. “We are just waiting on the weather and the go ahead from the county,” said Mead. He said they would be there to answer any questions the county may have and would work together with the county to make the changeover a plus.

“The main purpose of our being here today was to communicate to you our plans for the install and to receive from you a list of what you may need for us to do to make this a smooth transition.” Mead also said there were some minor changes in the contract, which basically just covered the scope and coverage of the work to be performed. President Stender said Jack Hayes would be the commission’s go-to guy. “So any thing you may need to know or any problems that may arise see him,” said Mead.

In other matters, Hayes asked the commission to approve a road name change. County Road 56/3 also known as McKimmey Road. He asked to have it changed to Gattrell Lane, saying it is basically a dead end farm road with only two houses on the lane, one which is his. The commission decided to take it under advisement and table the matter until they check into it a little further.

Melody Glasscock, representing Wetzel-Tyler Child Advocacy Center appeared before the commission requesting funding for her organization. Her request was also taken under advisement until they can have further discussion.

Prosecutor Luke Furbee brought up the need for a new central heating and cooling system for the county’s magistrate and prosecutor’s offices. He said they are currently using several electric heaters to supplement the heating and they are not adequate-especially on days when it is near or below freezing. He said he hated to see the county have to keep putting money into these old buildings, including the courthouse. He felt that at some point in time they need to take a look at newer facilities.

Stender said they had received an estimate to switch from gas to electric heating for the first, second, and third floors of the magistrate building, plus air conditioning on the third floor. The estimate included putting a coil in so air could be added later on the second floor. The commissioners decided they needed more estimates, so they will advertise for heating and air conditioning bids for the magistrate and prosecutor offices.

County Clerk Teresa Hamilton reported on the scanning of the books at the courthouse, which she said is progressing well. There was a phone conference with the company doing the work. The project has been much more difficult than anticipated, due to the number of pages needing scanned and also the condition of the books from usage and age. There was a lot of clean up to make every image right in order to be scanned. It was noted there are over 600,000 pages which are being scanned in order to improve access and the ability to read them.

Chris Herrington with CSSI said it would be a very readable print, which would be put in useable binders at no additional charge. Hamilton said everything needed to be done in order, like deeds first and index last. Herrington told the commission he would have everything completed by the end of June.

David Barrick representing the “National Day of Prayer” was given permission to once again hold the prayer day at the courthouse and to also hang a banner, proclaiming the event.

The commission heard from Greg Jadwin from AirEvac. He said he was very pleased with the response of the community to the agreement with the county and he had heard nothing but positive remarks. He said they flew one person out last week. Later in the year they would like to land somewhere in the county for general public relations and it was suggested they might want to arrange something in the summer to coordinate with the county’s anniversary.

Tom Cooper of the Office of Emergency Management told the commission he was waiting on the paperwork from the auditor’s office for a grant in the amount of $2,500. When he receives the paperwork, he will bring it to the commission to get signed.

Commissioner Eric Vincent gave an update on commission activities. He said the FFA Ham and Bacon show at Tyler Consolidated High School went very well.

Stender said he attended the community advisory meeting at Momentive, “They are working very hard on their safety record and performance, they have invested over $2 million in improvements and their environmental record is impressive.” He said they have over 450 people working, they have recently hired 45 and are looking to hire more as needed.

Stender also said the work at the 4-H camp is coming along well. There has been quite a bit of electrical updates done and work on a transformer. It was noted that bridge work may also need done.

He also noted the commission had received a petition from citizens in the county on the condition of Cider Run Road. He had a long list of signatures and pictures documenting the condition of the road. It was noted that the trucks entering and leaving the landfill and other traffic were the primary causes. The commission would make some call to check and see what could be done. It was also mentioned Cider Run, from state Route 180 to the landfill is in Wetzel County.

The next meeting of the County Commission will be March 25 at 9 a.m. in the commission room of the county courthouse.